Understanding the New Entry/Exit System from 12 October 2025

Published 23 September 2025 | Last updated 24 September 2025

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The European Union (EU) are implementing a new Entry/Exit System, which comes into effect on 12 October 2025 and will impact anyone entering the EU for the first time since the Entry/Exit System (EES) came into effect.

From 12 October 2025, anyone arriving at a border crossing to enter the EU will pass through one of the new EES points, and will need to provide a limited amount of personal data in order to be allowed through the border crossing.

This data will only need to be provided the first time you arrive at a border crossing after the EES has come into effect. Any subsequent crossings into or out of the EU will only require that this information is verified, to confirm your identity.

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The new EU Entry/Exit System comes into place on 12 October 2025

A Quick Summary of the EES

In brief, the EES is an automated IT system for registering the movement of non-EU nationals across the external borders of EU countries.

This includes British citizens, which will affect anyone travelling from the UK into France, Spain, Netherlands, etc. in their campervan.

Once the EES comes into effect on 12 October 2025, the following will take place:

  • The first time you arrive at an external border crossing of an EU country, you’ll need to register your fingerprints or a photo of your face with the Entry/Exit System.
  • Any subsequent times that you arrive at an external border crossing of an EU country, you’ll need to verify the data already stored in the EES.

In other words, from 12 October 2025, the first time you enter an EU country from outside the EU, or cross from an EU country to a country outside of the EU, you’ll need to register your fingerprints or a photograph of your face with the new system.

After that first time, you’ll only need to verify that information, rather than having it recorded again.

 

A young man smiling as he's handing over his passport and ID documents

Which Countries are Using the Entry/Exit System?

The Entry/Exit System, or EES, is an IT system designed to register non-EU nationals each time they cross the external borders of the following European countries:

 

Austria Greece Norway
Belgium Hungary Poland
Bulgaria Iceland Portugal
Croatia Italy Romania
Czechia Latvia Slovakia
Denmark Liechtenstein Slovenia
Estonia Lithuania Spain
Finland Luxembourg Sweden
France Malta Switzerland
Germany Netherlands

The EES is only in effect at these countries’ external borders, which means that you would need to pass through an EES point if travelling from the UK to France, for example, but not if you were travelling from France to Belgium.

It’s possible that this list of participating countries may change, so we recommend checking the official Travel to Europe website for the very latest information.

A VW T25 Campervan driving through the winding roads of Europe

Do I Need to be Registered in the EES?

If you’re a British citizen then you’ll need to register your information with the EES.

This is because the system applies to everyone who is a non-EU national, whether or not you need a visa to travel to the European countries using the EES.

How Does the EES Work?

The EES is an automated IT system, which adds an extra layer of checks when crossing the external borders of over 25 EU countries for a short stay.

The EES will collect your travel document data and other personal data, including your entry and exit dates. This information will then be stored electronically, and the procedure will facilitate your border crossing.

If you overstay the period allowed in the European countries using the EES, or if the authorities refuse you entry, the system will identify you and record this information.

A happy family handing over ID documents

The First Time You Arrive at a Border Crossing After EES

You’ll need to provide a limited amount of personal data the first time you arrive at a border crossing since the EES came into effect. Passport control officers will either scan your fingerprints or take a photo of your face, and this data will then be recorded in digitally.

You can speed this process up by pre-registering some of your data in advance by using the self-service equipment, if it’s available at the border crossing point which you arrive at.

There’s also a Travel to Europe mobile application in the works, which will allow you to enter some information before you arrive at a border crossing, although this isn’t available at all border crossings at the time of writing.

We will make more information about the mobile app available as it’s rolled out, including where to download it, how to use it, and which countries have adopted it for use.

 

If You’ve Passed Through Border Crossings Since EES

If you’ve passed through an EES point one or more times since the new system came into effect on 12 October 2025, then you won’t need to supply your fingerprints or photo, and will only need to have them verified.

This will be a much faster process, and can be made even faster by using one of the self-service points if you hold a biometric passport. The self-service system may not be available at every border crossing, however.

Important Note: Please be aware that all the other conditions for entry or exit remain valid and passport control officers may, at any time, take measures as necessary, such as collecting again the image of your face, etc.

A smiling couple sat on a bench at the train station looking at their travel documents

What’s a Non-EU National?

Non-EU nationals, for the purpose of the EES, are any travellers who’s nationality is not that of a European Union country, or of Iceland, Liechtenstein, Norway, or Switzerland.

This then applies to anyone who’s nationality is British, meaning that British citizens will need to register their information with the EES to enter European countries which use the EES after 12 October 2025.

What’s a Short Stay?

In this context, a ‘Short stay’ means up to 90 days within any 180-day period. This period is calculated as a single period for all the European countries using the EES.

There is a short stay calculator available online, to help you ensure that you’re not staying in EU countries longer than you’re allowed to.

It’s also worth remembering that a lot of our campervan and motorhome insurance policies come with 90 days of EU driving cover included, and while this can be extended, it’s another good reason to ensure you don’t stay longer than 90 unless you’re permitted to!

A purple suitcase being pulled along the pavement

Is Anyone Exempt from the EES?

The EES will apply to the vast majority of non-EU nationals who enter or leave the countries which are using the EES, with the following exceptions.

  • Nationals of the European countries using the EES, as well as Cyprus and Ireland
  • Non-EU nationals who hold a residence card and are immediately related to an EU national
  • Non-EU nationals who hold a residence card or a residence permit and are immediately related to a non-EU national who can travel throughout Europe like an EU citizen
  • Non-EU nationals travelling to Europe as part of an intra-corporate transfer or for the purposes of research, studies, training, voluntary service, pupil exchange schemes or educational projects and au-pairing
  • Holders of residence permits and long-stay visas
  • Nationals of Andorra, Monaco and San Marino and holders of a passport issued by the Vatican City State or the Holy See
  • People exempt from border checks or who have been granted certain privileges with respect to border checks (such as heads of state, accredited diplomats, cross-border workers, etc.). Diplomats travelling on short stay may be exempt from EES registration under certain conditions.

There are other exemptions as well, which are detailed on the Travel to Europe website.

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What Should I Do and Not Do if I Have an Accident? FAQs

Do I need to tell my insurer about an accident if I’m not making a claim?

Yes, you should still notify your insurer about the incident, even if you don’t intend to claim for damage to your own vehicle. Your policy may require you to report incidents which could potentially lead to a claim, particularly if another driver later decides to make a claim against you.
Reporting the accident promptly also ensures your insurer has a record of your version of events.

How quickly should I contact Just Kampers Insurance after an accident?

You should report an accident as soon as reasonably possible. Having your policy number, details of what happened, information about the other people and vehicles involved, photographs and any witness details to hand can help make the process easier. Just Kampers Insurance customers have access to a claims service 24 hours a day, seven days a week.

Will I have to pay my excess if the accident wasn’t my fault?

If you make a claim through your own insurance policy, your policy excess may still be payable initially. Depending on the circumstances of the accident, you may subsequently be able to recover this from the responsible party.

Your claims handler can explain what applies to your particular claim and whether your excess may be recoverable.

Can legal protection help if the accident wasn’t my fault?

Just Kampers Insurance policies include legal protection, which can provide assistance following a non-fault accident, subject to the policy terms, limits and exclusions.

This can include help pursuing eligible uninsured losses, such as an excess you have paid, as well as assistance with certain legal expenses, vehicle hire or claims relating to injuries and other losses.

Will I get a courtesy car while my vehicle is being repaired?

This will depend on your cover and how your claim is handled. If you make a claim under a comprehensive policy and use an approved repairer, a courtesy car may be available for the duration of the repairs, subject to availability.

Different arrangements may apply following a non-fault accident, so speak to your claims handler before arranging alternative transport yourself.

What happens if my campervan or motorhome is written off?

Your insurer will assess the vehicle and the terms of your policy before determining how the claim will be settled.

This is particularly important for classic, converted and specialist vehicles, where modifications and the vehicle’s specification can have a significant impact on its value. If your policy includes Agreed Value cover, check your policy documents to understand how this applies to a total-loss claim.

What if modifications to my campervan are damaged in the accident?

Make sure you tell your claims handler about damage to modifications and converted parts of the vehicle, rather than documenting only the exterior bodywork.

Photograph damaged pop-tops, awnings, furniture, fitted equipment and other converted elements where it is safe to do so. Keeping photographs and documentation relating to modifications before an accident can also help demonstrate your vehicle’s specification and condition.

Should I arrange my own garage to repair the vehicle?

Speak to your insurer or claims handler before authorising significant repairs. The insurer may need to inspect the vehicle, review photographs or agree repair costs before work begins.

This can be especially important with classic vehicles, campervans and motorhomes, where specialist components or conversion work may require particular expertise.

What should I do if the other driver’s insurer contacts me directly?

Don’t ignore correspondence about the accident, but avoid getting drawn into discussions about liability or agreeing a settlement without speaking to your insurer.

Just Kampers Insurance advises customers to forward third-party correspondence unanswered so it can be dealt with appropriately.

What if the other driver doesn’t have insurance or leaves the scene?

Gather as much information as you safely can, including the vehicle registration, make, model and colour, photographs or dashcam footage, and witness details.

Don’t attempt to chase a vehicle that leaves the scene. Report the incident to the police where required and contact your insurer promptly so they can advise you on the next steps.

Can I claim for belongings damaged inside my campervan or motorhome?

Whether damaged belongings are covered will depend on your individual policy and the cover you have selected.

If items inside your vehicle are damaged in an accident, photograph them and keep any evidence of ownership and value, such as receipts. Don’t dispose of damaged items until you have spoken to your claims handler.

What happens to my no-claims bonus after an accident?

The effect on your no-claims bonus will depend on factors including how the claim is recorded and the terms of your policy. Even where you have a protected no-claims bonus, a fault or pending claim may still affect future insurance premiums.

Check your policy documents or speak to the Just Kampers Insurance team if you’re unsure how a particular claim could affect your policy.

What information should I have ready when I report an accident?

It helps to have as much information as possible available, including your policy number, the date and location of the accident, details of the other driver and vehicle, photographs of the scene and damage, witness details, dashcam footage and any police reference number.

Don’t worry if you don’t have everything immediately. Report the incident promptly, and your claims handler can explain what additional information may be needed.

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Written by: Beth Cane

Beth is a Marketing Executive at Just Kampers, with a growing passion for the Volkswagen and motor industry. She loves road trip adventures and attending various motor shows with friends and family in her free time.

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