Help Categories

The help section is divided into different categories. Select the category appropriate for what you're looking for.

Question

Why do I owe money even though my policy is cancelled?

If you chose to pay by instalments, it may be that the charges made by your Insurer and us are greater than the amount you have paid so far. Insurers sometimes charge on a short-period basis, meaning that the charge is not directly proportionate to the amount of time covered on the policy.

Submit a Question

If you cannot find the answer you are looking for please use the form below to submit a question to our customer services team.

Submit your Question
Security Code