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The help section is divided into different categories. Select the category appropriate for what you're looking for.
If a claim is either pending (or has been settled against you) in the current period of Insurance, the Insurers will not allow a refund. For clients paying by instalments, this means that the instalments must continue to be paid until the premium is paid in full.
If you cannot find the answer you are looking for please use the form below to submit a question to our customer services team.
